Privacy Policy

1. Information We Collect

• Details you give us at checkout, such as your name, email address and phone number.
• Transaction details such as order ID, amount and payment status.
• Basic technical information such as browser type, device type and pages viewed.
• Anything you send us by email when you contact support.

2. How We Use Your Information

• To deliver the e-book you paid for and send your access link.
• To answer your support questions and resolve payment or delivery issues.
• To keep records of transactions as required for accounting and legal reasons.
• To improve our pages and products.

3. Payments

Payments are processed by our authorised payment partner on a secure checkout page. We never see or store your full card number, UPI PIN, CVV, or net banking credentials. Only the transaction status and reference are shared back with us.

4. Cookies

This website may use basic cookies to keep the site working correctly and to understand how pages are used. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected.

5. Sharing Your Information

We do not sell or rent your personal information to anyone. We share it only with the service providers we need to run the business, such as our payment partner, our file delivery platform and our email provider, and only to the extent required. We may also share information if the law requires it.

6. Data Retention

We keep order and transaction records for as long as needed to provide support and to meet legal and accounting obligations. After that they are deleted or anonymised.

7. Your Rights

You can ask us to show you the personal data we hold about you, correct anything that is wrong, or delete your data where we are not legally required to keep it. Email mykitabdigital@gmail.com and we will action it within a reasonable time.

8. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot promise absolute security, but we do take it seriously.

9. Children

This website is not intended for children under 13. We do not knowingly collect information from them. If you believe a child has given us data, write to us and we will remove it.

10. Changes To This Policy

We may update this policy from time to time. The latest version will always be on this page with a revised date at the top.

11. Contact

For any privacy question, write to mykitabdigital@gmail.com or to MyKitab, Silver Business Hub, Bapa Sitaram Chowk, Simada Gam, Surat, Gujarat – 395010, India.